Internal and external forces that impact organizational behavior Essay

Most organizations have a focus on where they are going to be in a given time, this is often known as strategic planning. The organization’s mission covers various areas of interest including the service expected as well as the upkeep of the organization to attract potential customers. It is known to most companies where they are going; often all employees can view and read the philosophy of the mission statement, it is also placed in an area easily accessible for that purpose. A mission statement also leads to the vision of the corporation, more on a long-term basis thus, providing a pathway by doing marketing research in the market of interest. To keep ahead of the competition the mission must be implemented as well as trying new methods of operation. The vision must be able to measure with the value of the organizational operation in specific areas of interest such as customer service and employee relations. As mentioned earlier these areas can be measured via surveys, this will allow areas, which need improvement to be easily corrected. There is an area of interest and it is the value of the organization’s mission. Without the vision and value, the organization lacks foundation. The value counts for how much this organization is to each individual, whether customers or employees. The level of care and interest; as well as, input and output to get the correct value for the improvement of the organization. Organizational behavior is described as the study of group or individual dynamics within an organizational environment (Wikipedia, 2004). A company’s work environment is created and produced by the groups or the individual people who work within it. Employees often find themselves conforming to their ever changing environment. The economics of the world has a significant influence on both the modern business and the organizational behavior of that business. For any company to be successful, it is crucial to understand the elements that can affect the economy that supports its business. The economy can be affected by many different kinds of issues or measurements, like the interest rate, inflation rate, and employment rates. The businesses of the twenty first century face the trials of functioning in a global or multinational market. Each business will labor intensely to locate the markets in the world that offer the best  services for the least costly prices. These same companies know that worldwide events will affect all businesses. On the other side of the economy, there are the companies that offer services and products, which struggle to achieve the premium positions in the market. They are willing to transform and change their organization to meet the challenges of the changing marketplace. The organizational changes are often initiated from the top and trickled down through the ranks. The changes can range from the way selections are fulfilled to decisions made. Jobs are often redefined. People employed for these restructuring businesses can find this to be painful, but necessary for their company to succeed (Randolph & Sashkin,2002). Companies that are negatively affected by the economy could show signs of opportunity constraints. This could cause the organizational behavior to change and become less concerned with profits and more focused on surviving or moving on to a more secure location. Listed below are some of the businesses that have changed from the past goods mentality to the modern times of offered services. They have fundamentally revised their businesses from companies that had a foundation in trading merchandise to businesses that now supply services. These services are offered by companies like AOL, Cross Country Group, AT&T, Cox Services, Clarion Hotels, and many more (Lusch et al., 2004). However, these changes in business now bring competition to the table. This can forcefully affect the economy in any country. Many countries offer cheaper labor and tax breaks by offering outsourcing services. Some on the companies mentioned before have already taken advantage of the cost-effective changes, by moving part of their business overseas (Chip shots). In the call center environment today, there is an abundance of competition. The competition lies within the call center itself; in addition, there is rivalry with other call centers. For instance, Tucson happens to have approximately between twenty to twenty-five call centers in the area alone. The call centers compete with each other for the associates, by offering better pay, more flexible schedules, and superior benefits to try to convince people into working for them. People tend to jump from one call  center to another, which may be offering something that the other one is not. They also compete with each other technologically, trying to be up to date with the latest and greatest computer programs, having the best quality and customer service. Call centers also compete for industry awards. Within the call center there can be major competition between departments and employees. Employees compete for, job advancement, call handling time, and quality. Call centers are infamous for offering incentives. Centers are always trying to improve on their statistics and be the best, and the way they do this is by offering the employee incentives to motivate them to perform at the highest possible level. Incentives might range from money bonuses, televisions, DVD players, vacations, and they have actually given away cars. Not only do call centers have incentives monetarily they also like to recognize good performers by giving them awards, thus a big factor of competition ensues. Associates like to see who can get the most awards, best quality certificates or who can get the most pictures on the board. Departments may compete to see who will have the best attendance for the month, or the best attrition rate. Upper management might even challenge the Human Resources department to a friendly game of volleyball, just to keep things lively and motivate even the toughest of management. Customer demands can directly affect organizational behavior in a business. These demands can be stressful and challenging and may create a series of issues that may well lead to harmful affects or end results that could negatively and directly affect an organization. Internal and external forces of customer demands can affect behavior in an organization in several ways. External forces, such as stress in an employee’s personal or home life may cause a series of effects on their quality of work. A demanding or unremitting workload accompanied by inadequate staffing to support a hefty seasonal increase in business, in addition to a person’s distressed personal state of mind, can cause the external and internal affects to collide with one another creating a precarious wind of disarray in the workplace. These combined forces have a real impact and can negatively affect and weigh heavily on an employee;  ultimately affecting the organization. Consumer demands are usually just that- demands. The business of consumer assistance may not always result in supplying what the customer thinks they deserve. Sometimes these demands may be justified; yet, more often than not, these requests are simply unrealistic. Ultimately the end result may be advising a consumer that they have exhausted all requests and will not be receiving what they want or what they think they are entitled to. Worse yet, if they indeed will be receiving what they want, they may not be receiving as expeditiously as they may be insisting upon. These demands and effects on the members of staff can lead to, or include a loss of sleep; consequently, leading to lack of overall productivity, loss of an ability to remain focused on work or the task at hand; hence, leading to mistakes or inadvertent poor judgment. Additionally, the external stressors may cause one to react indifferently or antagonistically toward their co-workers or customers; as a result, generating a negative work atmosphere and unavoidably leading to providing poor customer service, or an overall deficient quality of work. Some Internal forces that might have an influence on organizational behavior could include: an overbearing boss or superior, or a person placed in charge of a group of employees that may not necessarily be an adequate leader. A manager or superior that is inconsistent with the enforcement of policy or discipline amongst employees can be very bad for morale. Workers may notice these types of inconsistencies in an insufficient manager and they may take offense to the preferential treatment given to a select few. When workers are filled to capacity with a constant flow of consumer demands, insufficient staffing, and heavy workload, the result may be inevitable – a less than positive or productive environment producing an overabundance of negative organizational behaviors. Change is the only dependable constant. Methods to produce success are created on a daily basis. In order to maintain success within any  organization it is necessary to research new practices that will accommodate these changes. When the time comes to reorganize a company it is important to make sure the new strategies match the values of the company. It is important that every person at each level of employment understand how their role affects the company. The benefits of reconstructing an organization may not be initially evident; however, the long-term benefits will be realized through the company’s success. The strategies for obtaining success within any organization have changed throughout time. In a call center environment, reconstruction is very frequent. All shareholders of the organization are taken into consideration when these decisions are made. The representatives speaking to the clients are the most valuable assets to the company. It is necessary for the company to offer a competitive benefits package that attracts prospective employees; as well as, provides incentive to retain talent. There are many call centers that need positions to be filled. Matching pay, benefits, and other employee needs with competitive employers is a large task. Once an employee is hired, it then becomes a challenge to maintain that employee’s interest. It is very common for a person to obtain employment in a call center, acquire experience, just to move on to another center. Every position in the company plays an important role in contributing to the company’s success. Surveys are often used to determine the needs of the representatives in order to enhance the company’s performance. The results will assist the upper management with making decisions on how they can make their employees happier, while increasing or maintaining productivity. It is very common for a call center to work in a team environment. These teams usually consist of the front line representatives, team leaders, and supervisors. The front line representatives are the first contact the consumer will encounter. The team leaders are those who exhibit exceptional skills in handling those client’s concerns. The supervisor is responsible for ensuring that the people in those positions continue productivity while  supporting the company’s goals. They are many internal and external forces that impact organizational behavior. Reconstructing, organizational mission, economy, competition, and customer demands are examples of the many effects that can move, create, and drive organizational behavior.

Speech Essay

When at the age Of eight Emma was considered bossy simple because she wanted to direct a production, later her girlfriends no longer wanted to participate in sports due to masculinity, and at age 18, her male friends could not express their feelings. Even after her experiences, she has realized that feminism has diminished in meaning. The introduction of the speech had a great attention getter because Emma pointed out a problem that is usually towards girls, and was asking for help of the audience. While she was introducing the topic, she did not really preview any main points, but only stated the thesis and purpose.In this speech, she is informing the audience on how she was able to speak for this problem she stated, â€Å"l was appointed six months ago and the more I have spoken about feminism the more I have realized that fighting for women's rights has too often become synonymous with man hating. If there is one thing I know for certain, it is that this has to stop. † The audience in at this event had an equal amount of women and men. The transitions in this conclude introducing the campaign (Hovers) and owe it needs to be addressed and brought to attention to the population.Once she inform the problem, she then went on to the era of feminism; and how feminism has become a word that is unpopular to the culture around us. The term is considered an â€Å"uncomfortable† word stated by Watson. More and more women have not been choosing to indemnify themselves as feminist due to the remarks made on feminists today. After going on about women's liberation she then discussed why there needs to be gender equality, and what could happen in the future generations if it continued to go any further. The topic of this speech could legitimately make a big impact if it were to follow through.Equal rights should be brought to attention, and Emma gives a good dialogue of the situation. â€Å"Both men and women should feel free to be sensitive. Both men and wo men should feel free to be strong†¦ It is time that we all perceive gender on a spectrum not as two opposing sets of ideals. If we stop defining each other by what we are not and start defining ourselves by what we are-?we can all be freer and this is what Hovers is about. It's about freedom. † (Watson) Watson shapes great persuasive points throughout he whole speech. It is time for the men and women of the world to be treated the same.Men should not feel the discomfort of being vulnerable, and women should not be judged or fear the want of being strong. Many people do not realize the different stereotypes that are given to men, and that are seen on a daily basis. When is it the turn for men to be able to feel comfortable in their own skin without being judged for what should be happening? As stated in the speech, â€Å"If men do not have to be aggressive in order to be accepted women won't feel compelled to be submissive. If men o not have to control, women will not hav e to be controlled.In this speech Emma W. Uses, the speech spoken Hilary Clinton to help support her statements. The speech was given in 1 995 and in Beijing about women's rights, and how the changes that she wanted back then are still a reality today. Another one of the sources included the depth of how men cannot seem to want to ask for help when It is needed. For example, in the UK suicide is the largest killer amongst men varying from the ages of 20-49. Moreover, why is that? It is because men are afraid to ask for attention for the season that it will take away from their masculinity.I now understand why Emma wants this to be something everyone should be aware of, and how it needs to end. In this speech, it very much caught my attention especially since every main point had a strong body to go with it to support it. In my opinion, Emma was a great choice to speak for this campaign. It seemed that this subject was a sensitive matter, and she was able to connect with the audience to express her views. In conclusion, I believe that Emma Watson had a great persuasive input on her outlook on gender equality. Speech Essay When at the age Of eight Emma was considered bossy simple because she wanted to direct a production, later her girlfriends no longer wanted to participate in sports due to masculinity, and at age 18, her male friends could not express their feelings. Even after her experiences, she has realized that feminism has diminished in meaning. The introduction of the speech had a great attention getter because Emma pointed out a problem that is usually towards girls, and was asking for help of the audience. While she was introducing the topic, she did not really preview any main points, but only stated the thesis and purpose.In this speech, she is informing the audience on how she was able to speak for this problem she stated, â€Å"l was appointed six months ago and the more I have spoken about feminism the more I have realized that fighting for women's rights has too often become synonymous with man hating. If there is one thing I know for certain, it is that this has to stop. † The audience in at this event had an equal amount of women and men. The transitions in this conclude introducing the campaign (Hovers) and owe it needs to be addressed and brought to attention to the population.Once she inform the problem, she then went on to the era of feminism; and how feminism has become a word that is unpopular to the culture around us. The term is considered an â€Å"uncomfortable† word stated by Watson. More and more women have not been choosing to indemnify themselves as feminist due to the remarks made on feminists today. After going on about women's liberation she then discussed why there needs to be gender equality, and what could happen in the future generations if it continued to go any further. The topic of this speech could legitimately make a big impact if it were to follow through.Equal rights should be brought to attention, and Emma gives a good dialogue of the situation. â€Å"Both men and women should feel free to be sensitive. Both men and wo men should feel free to be strong†¦ It is time that we all perceive gender on a spectrum not as two opposing sets of ideals. If we stop defining each other by what we are not and start defining ourselves by what we are-?we can all be freer and this is what Hovers is about. It's about freedom. † (Watson) Watson shapes great persuasive points throughout he whole speech. It is time for the men and women of the world to be treated the same.Men should not feel the discomfort of being vulnerable, and women should not be judged or fear the want of being strong. Many people do not realize the different stereotypes that are given to men, and that are seen on a daily basis. When is it the turn for men to be able to feel comfortable in their own skin without being judged for what should be happening? As stated in the speech, â€Å"If men do not have to be aggressive in order to be accepted women won't feel compelled to be submissive. If men o not have to control, women will not hav e to be controlled.In this speech Emma W. Uses, the speech spoken Hilary Clinton to help support her statements. The speech was given in 1 995 and in Beijing about women's rights, and how the changes that she wanted back then are still a reality today. Another one of the sources included the depth of how men cannot seem to want to ask for help when It is needed. For example, in the UK suicide is the largest killer amongst men varying from the ages of 20-49. Moreover, why is that? It is because men are afraid to ask for attention for the season that it will take away from their masculinity.I now understand why Emma wants this to be something everyone should be aware of, and how it needs to end. In this speech, it very much caught my attention especially since every main point had a strong body to go with it to support it. In my opinion, Emma was a great choice to speak for this campaign. It seemed that this subject was a sensitive matter, and she was able to connect with the audience to express her views. In conclusion, I believe that Emma Watson had a great persuasive input on her outlook on gender equality.

Do Women Enjoy Equal Right in Nepal Essay

Our country, Nepal is popularly known as a traditional nation. It gives more priority to its customs and traditions rather than other subjects of matter. This country has been ruled and operated by majority of men since the beginning of humanity. Men play the vital role in each sector of development. History of Nepal is the evidence that all the development works are carried out by majority of men and less women. Even though, there is equal importance of male and female in development of nation, females are kept aside in development as well as social matter. In each and every sector, men play a main role and women are in inferior position. The main cause of such vast differences is the lack of education and public awareness. Such differences start from the early period of males and females life. In point of view of Nepalese people, females are regarded as a curse and males as boon. They do not like bearing female baby as they have to get her married and provide dowry. So, they take it as burden. That’s why, when they bear a boy and a girl, they give higher priority and more love to boy and the girl is kept within the four walls of home. Thus, no matter how talented they are, they never get a chance to develop. The condition of women living in our country is really miserable. Women living in our society are still under the shadow of darkness. They are bounded by the traditional concept of conservative society. They are busy mostly in kitchen and household works. Though, women occupy more population in Nepal, they have less participation in the high level jobs and some other important matters related to their life. They can experience very few legal rights and even our society places them in an inferior position. This was often justified as being the result of biological differences between the sexes. Women were thought to be more emotional and less decisive than men. They are not given sufficient opportunities to improve themselves and are discouraged to go ahead. No matter whatever progress they make, they are still suppressed by this traditional society. Moreover, they are somehow  experiencing basic rights, but they are deprived of social rights in many ways. Furthermore, they are regarded as the symbol of creating, protecting and nursing. They bear and grow-up children. They have many more responsibilities like biological, social and national. But, still their condition in our nation is backward. They are so because of male domination, traditional, social structures, unequal laws, lack of awareness, poverty and lack of government protection for them. Women in our society have been confined only to household chores, rearing children, preparing food, collecting fodder for cattle and family sanitation. Especially, they do not have freedom for movement and for adopting job. They are deprived of higher studies and property rights. They are not encouraged for social exposure. Furthermore, they had been the victim of domestic violence from their husbands, brothers, mother-in-law and even relatives. Their appeal is not uprightly accepted even by the administrator. Sometimes, they are even beaten, kidnapped and killed. Hence, they are really living a sorrowful life. CBS (Central Bureau of Statistics) and the report of UNDP shows that women’s participation in developmental works of Nepal is of low grade. Their rate of involvement in different sectors like education, civil service, participation in teaching and legal practice is very low. Though many NGOs (National Government Organization), INGOs (International Government Organization) and governmental organizations are working for the rights of women, their condition has not been improved significantly. Therefore, in first place, the women themselves must raise voice for their rights. Government, stakeholders, NGOs and INGOs has to take certain measures to uplift the condition of women in every nook and cranny of Nepal. Awareness programs must be conducted in their favor. Rallies with slogans like â€Å"GENDER EQUALITY†, â€Å"EDUCATION FOR ALL†, and etcetera must be spread all over our country. Thus, women must be provided with rights equal to that of men. Reference; The present status of Nepali women – Ashmita Bhattarai

Science in the medieval islamic world Essay Example | Topics and Well Written Essays - 1500 words

Science in the medieval islamic world - Essay Example Knowledge occupies â€Å"a dominant position in Islamic doctrine†.1 Farudi discusses individuals who excelled in both scholarly as well as pious fields. These individuals include Al-Khwarizmi, Ibn Sina, and Al-Biruni who despite having great knowledge in religious texts also excelled in medicine, mathematics, astronomy, geography, chemistry, and physics. 2 Science made great strides in the Golden Age of Islam compared to the Dark Ages in Europe when scientific knowledge languished. The contribution of Muslim science was the one that made renaissance occur in Europe in the preceding period. The Umayyad Dynasty is the one that set the stage for what came to be labeled as the Islamic Golden Age. The Umayyad Dynasty was in power in the period 661 to 750. Mu’awiya took over power after the death of Ali.3 Mu’awiya was an Umayyad, who used both force and persuasion to expand the empire. This set a pattern for the years that followed. During this period, many non-Arabs were converted to Arabs and brought into the Islamic faith. The 14 Umayyad rulers were the ones who played the greatest role in the expansion of the Islamic state. Under the Umayyad’s rule, the Islamic state expanded to the lands across Northern Africa, the Indus Valley (Pakistan), Afghanistan, Uzbekistan, and Turkmenistan. These happenings/events are the ones that laid the foundation for Islamic Golden Age. The Abbasid Dynasty took over power from the Umayyad Dynasty and the years of Abbasid Dynasty (750 to 1258) are considered to be golden in many ways.4 These years were characterized by great discoveries and advancements in arts and sciences. There was also a great expansion in trade and the Islamic community expanded. Nevertheless, the period was characterized by plenty of unrest originating from Shi’a people in North Africa who were revolting against the Abbasid rule. In ninth century, the Abbasids faced a lot of

Risk Assessment Research Paper Example | Topics and Well Written Essays - 2500 words

Risk Assessment - Research Paper Example However, there is no security expert tasked with ensuring secure operational environment. The company’s network is segregated into segments. The Trusted Computing Base is the internal network within GFI. This segment hosts company’s mission critical systems that are essential to the company’s operations that affect the financial situation. The most used systems in the enterprise are Oracle database and email. GFI cannot afford a network outage due to the nature of activities in it undergoes. It financial activities will be adversely affected since they depend on network availability and stability. As it is, GFI has experienced DoS attacks twice this year, and its Oracle database and email servers have been compromised for a total downtime of one week. The recovery process cost the company $25,000 and an estimated loss of $1, 000,000 was recorded in addition to customer confidence. In this study, I am going to undertake risk assessment based on GFI network diagram. Knowledge of the vulnerabilities existing in the network will facilitate the design of a solution to counter the threats. Risk assessment will be conducted ion GFI network to establish the likely areas of failure. Risk assessment will focus on managerial, operational and technical aspects that are prone to vulnerabilities and which can be exploited by attackers. Once vulnerabilities have been established, it is easy to tailor safeguards to counter them. Security safeguards and controls are measures undertaken in the company, or added to the information technology environment to mitigate the risks associated with the operation and management of resources. A risk assessment procedure is conducted to determine the adequacy of security controls employed by Global Finance Incorporation. The risk assessment process adopts a methodology and, in this case, a qualitative methodology is preferred. It focuses on the

Corporate Tax Management Essay Example | Topics and Well Written Essays - 1500 words

Corporate Tax Management - Essay Example On the contrary, hiring employees on the permanent basis can procure long-term benefits for the employer. Thus starting with the measurement of tax benefits for employers favouring the temporary staffing, the paper moves on to the evaluation of long-term benefits the employer could attain by engaging employees on the permanent basis. During the recent years, there has been a massive uplift in the staffing activities of intermediary companies in the United Kingdom. There are abundant factors that contribute to the uplift in the trend on the part of both the employers and employees. Employees are of the view that self-employment on the temporary basis pays more than the permanent employment as there happens to be several opportunities for them to enter job markets. They often associate it with the flexibility of working conditions and requirements. There are also some skilled persons whose skills are highly demanded by the employers and in order to make the most of their skills, they prefer to work on contractual basis rather than working and clinging permanently to the same company. On the part of employer, however, there appear to be several other factors that encourage them to go for intermediary companies in the pursuit of temporary workers. ... It not only saves the employers from the legal responsibilities but also to the great extent facilitates in the employers' intention to evade taxes that are otherwise payable on the permanent hiring of employees. The investigation by the UK treasury confirms that there has been an increasing tendency on the part of employers and corporations to evade taxes by way of staffing through intermediary companies. The current UK taxation system allows certain exemptions on the taxes to be paid in the case of temporary employment by the employer, which consequently encourages the employers to use this strategy to avoid their tax liabilities. UK law clearly defines and differentiates the meaning of employees and temporary workers so as to explicate the tax liabilities as well as exemptions and also to avoid any exploitation of these terms by any of the parties. However, it fails to recognise the probable exploitations of loopholes in tax laws concerning the temporary employment on the part of the employers. Therefore, the present UK tax system in the form of tax credits or tax exemption allowed in the case of temporary employment encourages to a great extent the exploitation of laws for the purpose of tax evasion on the part of employees. Although staff engagement only via the intermediary companies and not through permanent employees does not in the direct sense implies the employer's intention of tax evasion, but the increasing trend as evident in UK and also the decreasing tax payments due to the provision of temporary workers by the intermediary companies indicate the fact that there exist some significant loopholes in the tax system that aggravate the current situation. In

Badedas Case Study Term Paper Example | Topics and Well Written Essays - 2500 words

Badedas Case Study - Term Paper Example Manetti and Roberts has held to the market lead despite its share declining slightly over the period. The major gains in market share have been taken by Uniliver’s Dove products with its overall market share rising steadily over the period. This implies that Badedas’s market has been lost to the competition from Unilever’s product. Market position in shower category Market value shares in shower category Badedas is has been the leading brand in the shower category of body care products in the entire period of the research. However, the market share has dropped marginally over the period to stand at 12.9% from 13.7%. The market share of the closest competitor, Colgate Palmolive, dropped marginally over the period. The biggest gainer in the shower category was BDF Nivea which gained a formidable 2.5% over the period under consideration. Market share in the bath category Badedas was the lowest performer among the top four brands in this category. The market shares f or Badedas in this category reduced steadily to stand at 2.6% from a high of 3.6%. Badedas was far behind the market leader at the end of the period by almost 7%. Also, Badedas’s products in this category were far behind even in comparison to the closest competitor in terms of market share. ... This trend is not satisfying since it implies that Badedas may eventually be ousted from the top four brands in the body care products market. Hence, it is imperative that Sara Lee should lay down strategies to ensure that they reverse the downward trend and extend their market leadership in the shower products category. Most convenient positioning of the brand The Badedas brand should be positioned as a premier practical product for showers among the adult demographic. This is informed by the analysis of the cluster composition of the market needs in the body care products. Essentially, the competence of the product as assessed against the cluster composition of needs of the market give a clear pointer of the best marketing positioning of Badedas. According to the research, the Badedas product has the best score in cluster five which highlights the elements of recognizability and sensations. The product had high ratings in terms of being masculine and dynamic. This implies that the product can easily appeal to the young people who are active and full of energy. The product is also highly suitable for people who are interested in aesthetics and fashion elegance. This again points towards the young people as the best target for the product. The youth are interested the attractiveness of the packaging and the illusion of class in a product. Also, the product gives nice sensations with its long lasting perfume and its modern packaging. The Badedas product also has the element of freshness. This fresh appeal coupled with its practical and concrete nature makes the product a logical purchase for the youth. The package is trendy and gives an idea of luxuriousness. These elements are very attractive to the youth. According to the research, the youth form the largest